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Spectrum command line install failing with "SPC-INT-20027: Unable to connect to SRAdmin on ."

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Article ID: 243024

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

I am testing the upgrade process on my dev server in prep for high tier systems and it seems we cannot get the OneClick upgrade to start.  I stopped all the process and done a install of sradmin with the new media and getting a message that the install cannot connect.

[[email protected] development: /root] ps -ef |grep -i srad
root      5271  5169  0 18:50 pts/3    00:00:00 grep --color=auto -i srad
root     19669     1  0 18:28 ?        00:00:00 /opt/software/dxnet/sradmin/sradmin.exe --start
[[email protected] development: /root] cd /opt/software/tars/dxnetops/sdic/linux
[[email protected] development: /opt/software/tars/dxnetops/sdic/linux] ./distinst install_dir=/opt/software/dxnet/spectrum install_owner=dxnetops vcd_path=/opt/software/tars/dxnetops/linux/.. main_loc_serv= mlsserver remote_host= spectrumoc locale=en_US install_type=full exclude_parts=SA-RPT-MGR oc_install=yes ss_install=no xtn_install=yes locale=en_US test_only=yes
: UpgradeSradmin64: Unable to connect.
SPC-INT-20027: Unable to connect to SRAdmin on .

Cause

For this particular issue, there is a space between the equals character and the value for the main_loc_serv and remote_host parameters:

main_loc_serv= mlsserver remote_host= spectrumoc

Environment

Release : Any

Component : Spectrum command line install

Resolution

Customer removed the space and the install was successful.

Additional Information

Remove the space between the equals character and the value for the main_loc_serv and remote_host parameters.