Corrupt View in MUX is blank, unable to switch views
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Article ID: 242956
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
For one user the view in MUX is not displaying any data, and they are unable to switch the view / select any other view as the View dropdown is blank as well
Environment
Release : Any
Resolution
With the affected user, navigate to the affected page in MUX
Click on the View dropdown
With the keyboard arrows, click the Arrow Down key
Select any other saved view, hit Enter or use the left click of the mouse to select
Save
This should allow the page to display
After this, you should be able to reselect the view with the issue, or if it's not then you can delete it and recreate it from scratch