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Web Console's Unified Login not working on release 14.5

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Article ID: 242941

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

In order to enable Unified Login for Web Console, the following steps can be followed:

Enable Unified Logon to Web Console

But even when all  prerequisites are set, the login page is still shown when opening Web Console's URL:

Environment

Client Automation 14.5

Resolution

Open a Support case and request fix T55V231.

Additional Information

This issue can happen if there was an upgrade in place, in which Unified Login was working on the older version and also if Unified Login was enabled for the first time on a 14.5 environment.

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