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unable to start webview after server crash (full disk)

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Article ID: 242925

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

We had a server crash on our PROD On-prem MOM last night.

Getting message -- Cannot bind to Webview port 8081

 

 

Environment

Release : 10.7.0

Component : APM

Resolution

What was done

1) Get MOM up

2) Get message about port binding in use on Webview.

3) Cleared osgi cache for good measure.

4) Checked ip firewalld/iptables was running.

5) You recalled that APMIA was up using 8081.

6) Stopped APMIA 

7) Restarted MOM then Webview. Webview then came up and connected to the MOM.