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Can't edit a copy of a SDM domain. Error: The following Description(s) are too long. A Description must be no more than 256 characters

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Article ID: 242914

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Updated On:

Products

CA Service Management - Service Desk Manager CA Service Desk Manager

Issue/Introduction

The following error appears when trying to edit a copy of an OOTB domain:

There are problems with the domain:

The following Description(s) are too long. A Description must be no more than 256 characters:

"Boolean flag that can be set to categorize an Asset for filtering ..."

Cause

The description of a field is too long. 

Environment

Release : 17.3

Component : SDM - Reporting/BOXI/JasperSoft

Resolution

1. Export the new copy of the domain > unzip the file > Go to \export\resources\organizations\casm_insights\SDM\Transactional\domains\<domain name>_Domain_1_files\schema.data > Search for the description: "Boolean flag that can be set to categorize" ...

2. Remove characters from the description field to make it shorter > save > zip the folder > import back into Jasper > edit the domain. 

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