DC Debug link not available

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

Hello

I was trying to access the standard DC Debug link and got following error.

http://<DA_HOST>:8581/dcdebug/searchdebug.html

 

Environment

Release : DX NetOps Performance Management 21.2.x

Component : PM Data Aggregator

Cause

Portal domain name contains not permitted character "_",  LDH - Letter, Digit, Hyphen. 

ERROR | qtp364402125-47          | <TIMESTAMP> | com.ca.im.portal.common.web.util.GlobalAdminAuthReqList                | Exception getting auth requirements for xxx.xxx.xxx.xxx from PORTAL_HOSTNAME javax.net.ssl.SSLHandshakeException: Illegal given domain name: my_hostname.dom.tldCaused by: java.lang.IllegalArgumentException: Contains non-LDH ASCII characters

Resolution

Change Portal DNS name and update it as per this TechDoc.

Additional Information

Please see this ICANN article regarding DNS names.