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Autosys services never starts with error CAUAJM_E_00088

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Article ID: 242885

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Autosys services never starts and the below error is evident in event_demon.log.

[05/27/2022 20:26:16]      CAUAJM_E_00088 Could not get host information for [xxxxxxxxx.].  Not started.

 

Environment

Release : All Supported Versions

Component : CA WAAE

Cause

The issue occurs on Windows server when it fails to resolve its own IP. 

Resolution

Add a line to /etc/hosts with the IP of the box that should resolve the issue.
If it already exists then you may have to work with your "Network Admin" to make the Windows resolve its own IP.