Symantec Endpoint Protection (SEP) scan gets stuck on Traditional Chinese Endpoint Protection version
Event viewer has the below event for ccSvcHst.exe crashes due to ucrtbase.dll
5/16/2022 11:26:02 AM Application Error Application Error <hostname> 1000 "失敗的應用程式名稱: ccSvcHst.exe,版本: 17.2.11.31,時間戳記: 0x61c36824 失敗的模組名稱: ucrtbase.dll,版本: 10.0.17763.1490,時間戳記: 0x51d4b57a 例外狀況代碼: 0xc0000005 錯誤位移: 0x0004dd06 失敗的處理程序識別碼: 0xe4c 失敗的應用程式開始時間: 0x01d868d20771c1b6 失敗的應用程式路徑: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.3.7393.4000.105\Bin\ccSvcHst.exe 失敗的模組路徑: C:\Windows\System32\ucrtbase.dll 報告識別碼: 8208a1f4-cfba-43a1-bfe8-00673a057a6d 失敗的套件完整名稱: 失敗的套件相關應用程式識別碼:"
SEPM 14.3 RU4 Traditional Chinese
SEP 14.3 RU4 Traditional Chinese installed on Windows 10 Traditional Chinese.
The problem is with localization of ActaRes.dll in 14.3 RU4.
The fix was to better handle the Chinese language strings.
This issue is fixed and will be available in the upcoming Symantec Endpoint Protection (SEP) 14.3 RU5 version.
CRE-10206
CRE-10395