Permissions denied error while trying to access the branding folder

Products

• CA Identity Governance

Issue/Introduction

As we are unable to access the Branding Directory, not able to edit the BusinessFlowMail.html file.Getting a "Permission Denied" error while trying to access.

 /opt/CA/VirtualAppliance/custom/IdentityGovernance/branding folder, no permissions.

Cause

Folder permissions issue

Environment

Release: 14.3

 

Resolution

A hotfix has been provided to change the directory permissions so that the customer can edit the BusinessFlowMail.html file.

HF-DE534997-33099790-002.tgz.gpg

Additional Information

Reference:DE534997