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Unable to modify fields in an existing CASB policy

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Article ID: 242874

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Updated On:

Products

CASB Gateway

Issue/Introduction

Some fields such as a domain list in a CASB policy are greyed out and cannot be modified.

Resolution

CloudSOC does not allow you to change fields in a policy after the policy that has been activated. 

This is working as designed.  Clone the existing policy and make the appropriate changes. The old policy can in-activated or deleted.