search cancel

When user is configured with Only "Single Sign On" authentication they cannot change default role

book

Article ID: 242859

calendar_today

Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

We have a user who has been added to Enforce after transition from AD authentication to SAML.

They have multiple roles, they can login and receive their default role.

When a profile change is attempted the Enforce UI reports: You have disabled all available authentication methods.

 

 

 

 

Resolution

- To resolve, we update User Profile screen to include REST API/Web Service password.

- Once saved this resolves issue.