CA Harvest SCM Upgrade and Hot Site Preparation

Products

• CA Harvest Software Change Manager
• CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

To facilitate a successful transition to a currently supported version, the Support team provides a structured checklist for planning your environment move. This document ensures all technical prerequisites are met before the upgrade begins.

Environment

CA Harvest SCM
All versions migrating to 14.5.0 or higher
All Components

Resolution

If you are planning an upgrade, please utilize the questionnaire attached to this article.  Following these steps helps the support organization maintain awareness of your project timeline.

Access and Completion

1. 1. Download: Click the PDF file attached to this article to download the questionnaire.
   2. Edit: Use Adobe Acrobat Reader to fill out the document electronically.
   3. Submission: Once the questionnaire is complete, perform one of the following actions to ensure Broadcom is aware of your upgrade status:
      • Reach out to your Account Director or Customer Success Manager.
      • Open a Support Case to request the creation of a Hot Site for project awareness.

Additional Information

Technical Resources

• Installation Guide: Install CA Harvest SCM
• Getting Started Guide: Get Started with CA Harvest SCM Implementation
• How to find the 14.5.01 patch: Finding the 14.5.01 patch for download
• Compatibility: Verify your target release requirements in the Supportability Matrix before completing the questionnaire.

Note: If you are opening a support case for a Hot Site, please notify the support team that you have completed the questionnaire.