Can't download SMPE Internet Retrieval User Cert
Article ID: 242817
Updated On:
Products
COMMON SERVICES FOR Z/OS
Issue/Introduction
Trying to import a User Certificate from Broadcom Support Online as described here:
Import a User Certificate from Broadcom Support Online
Getting this message after authenticating userid and password:
This site can’t be reached
The webpage at https://eapi.broadcom.com/receiveorder/getSignedCert might be temporarily down or it may have moved permanently to a new web address.
Environment
Release : 15.0
Component : RECEIVE ORDER
Cause
Customer's userid was not associated with a SiteID containing mainframe product entitlements.
Resolution
Request access to your customer siteid which is associated with your entitled mainframe products.
Additional Information
Feedback
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