The customer has cloned the App Server to have the ability to generate status reports in mixed environments where they have SSO on one app service and use another app service for admin work. Errors in the log file indicate the action is not retrieving the correct entryURL.
Steps to Reproduce:
Expected Results: The Export to PDF Preview is successful.
Actual Results: The Export to PDF Preview failed with the error: EXP - 01000: Error exporting PDF with below error stack
Caused by: com.microsoft.playwright.impl.DriverException: Error {
message='net::ERR_CONNECTION_TIMED_OUT at http://<not-working-hostname>/pm/#/project/6642570/status/5652001?print=true
=========================== logs ===========================
navigating to "http://<not-working-hostname>/pm/#/project/6642570/status/5652001?print=true", waiting until "load"
============================================================
name='Error
stack='Error: net::ERR_CONNECTION_TIMED_OUT at http://<not-working-hostname>/pm/#/project/6642570/status/5652001?print=true
=========================== logs ===========================
navigating to "http://<not-working-hostname>/pm/#/project/6642570/status/5652001?print=true", waiting until "load"
============================================================
at FrameSession._navigate (E:\App\Clarity\tomcat-app2-deploy\temp\playwright-java-13666345770721772647\package\lib\server\chromium\crPage.js:599:35)
at async E:\App\Clarity\tomcat-app2-deploy\temp\playwright-java-13666345770721772647\package\lib\server\frames.js:622:30
at async ProgressController.run (E:\App\Clarity\tomcat-app2-deploy\temp\playwright-java-13666345770721772647\package\lib\server\progress.js:89:22)
at async FrameDispatcher.goto (E:\App\Clarity\tomcat-app2-deploy\temp\playwright-java-13666345770721772647\package\lib\dispatchers\frameDispatcher.js:79:59)
at async DispatcherConnection.dispatch (E:\App\Clarity\tomcat-app2-deploy\temp\playwright-java-13666345770721772647\package\lib\dispatchers\dispatcher.js:330:22)
Release: 16.0.1, 16.0.2
DE65005
Fixed in Release 16.0.3