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issue with Metric Viewer always defaulting back to raw mode every time I change time windows

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Article ID: 242791

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After installing CU2 update, whenever a new window is chosen for time range for Metric Viewer, the aggregation gets set to "Raw" and only 4 hour window is shown.

Each time I make a change by pulling down the dropdown for a new time range (e.g. switch from 12 hours to 24 hours or 1 week), the Aggregation dropdown changes to RAW and only 4 hour window is displayed.  Only after re-selecting aggregation is the proper time window shown.

Environment

Release : 20.42+

Component : UIM OPERATOR CONSOLE - METRIC VIEWER

Resolution

This is working as designed; you must choose both a time window and aggregation mode before the chart is updated.

The reason for this is that, if (for example) a iuser was viewing a 1-week time window at 1-minute aggregation, and then switched to a 3-month window, the system would slow to a crawl trying to load that 3-month window at 1-minute aggregation level, so the opportunity is given to choose a more reasonable aggregation level (e.g. 15 minutes) before the window updates, so that users don't have to wait (in some cases up to several minutes) between refreshes.

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