Error when SDM is trying to start in a container: SLUMP api: ::connect() failed for UNIX_PORT '/opt/CAisd/site/.SLUMP-unix/S0' Error (No such file or directory (2))

Products

• CA Service Desk Manager
• CA Service Management - Service Desk Manager

Issue/Introduction

The following error appears in stdlog and "kubectl logs sdmbg-0" command after deleting sdmbg-0 (and gets recreated) or when trying to manually start SDM services:

 

sdmbg-0 pdm_d_mgr               3368 ERROR        unix_port.c            471 SLUMP api:  ::connect() failed for UNIX_PORT '/opt/CAisd/site/.SLUMP-unix/S0' Error (No such file or directory (2)) Pass (0) Retries Remaining (0)

 

The file does exist and the folder has proper permissions.

This appeared after downgrading k8s.

Environment

Release : 17.3

Component : SDM - Containers

Resolution

It's necessary to delete the namespace casm-docker and  re-run generate password and apply.sh:

kubectl delete namespaces casm-docker
/generate_secrets.sh
/apply.sh