DX Performance Management installation issue on Oracle Linux

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Article ID: 242737

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Facing issue while installing DX PM 21.2 on Oracle Linux server (7.9), pfb issue.

Cause

Based on the attached screenshot, the Oracle Linux kernel version is 5.4.17.2136, hence the Unbreakable Enterprise Kernel (UEK) kernel is enabled.

Environment

Release : 21.2

Component :

Resolution

The DX NetOps Performance Management can be installed on Oracle Linux (OL), but in the Red Hat-compatible kernel version only. See the following section of the DX NetOps Performance Management guide:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/21-2/installing/review-installation-requirements-and-considerations.html

Oracle Linux comes with a choice of two kernels, the Unbreakable Enterprise Kernel (UEK), which is installed and enabled by default, and the Red Hat Compatible Kernel. 

You have to change to Red Hat Compatible Kernel.

Additional Information

https://www.oracle.com/a/ocom/docs/linux/oracle-linux-ds.pdf

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