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Reporter 6.10.91 does not work with UVMS 7.0.01 or 6.10.101+

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Article ID: 242731

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Since the upgrade of the UVMS to version 7.0.01, the reporter (6.10.01) extractions does not work anymore with the error :

The operation failed due to an error. Reason: ServerException - read timeout

Nevertheless, Reporter status is OK (Connected) on UVMS.

Manual Extractions are also impossible from UVC as the browsing of Nodes or Node Views does not work with no error message.

Environment

Reporter 6.10.91 connected to a UVMS upgraded to 7.0.01

Cause

Incompatibility between Java components on a lower version than UVMS 6.10.101+ or 7.0.01+

Resolution

Workaround:

Rollback UVMS (and UVC) to previous version (6.10.91 or inferior).

Solution:

UVMS 7.0.01 (and 6.10.101+) requires a Reporter / UVC / DUX in version 6.10.101+ or 7.0.01.

Previous versions of these components are not compatible as they cannot connect to UVMS due to third-party changes.

Please note that Reporter 6.10.101 will be released by end of June 2022, workaround will be necessary until then.