patching function failed with CR intellirollup

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Article ID: 242727

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Patch Manager CA Client Automation - Software Delivery

Issue/Introduction

Customer Rollup (CR) package for Security Intellirollup patch is returning following error :


Could not fetch package details from the package library for ...
patching function failed

 

Cause

There was a problem during export of original Security IntelliRollup package and CR package was not built correctly.

Environment

Client Automation 14.5

Resolution

- Recycle tomcat
 
caf stop tomcat
iisreset
caf start tomcat
 
- Wait 3 minutes
 
- Open again DSM Web Console and create a new CR package.

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