We have observed an issue where User Input Action is not returning the prompt to user to choose the option.
It was showing waiting for the previous process to finish but when i checked the running processes in jmx console there was no process running. After restarting it fixed the issue.
Release : 6.7 and higher
Component : CA RELEASE AUTOMATION CORE
With default logging it was not clear why the 403 response code is received. To troubleshoot, it requires to enablement of additional logging for Spring FilterChain as mentioned below. Post change on recurrence, the chain of filters being called for each request will be captured.
(screen shot of file after change, last line is newly inserted one)
Note: Collect NAC logs, along with time-frame of issue and open a ticket with Technical Support for assistance.