Alerts showing different time zone in AAI(JAWS) Alerts post upgrade

Products

• Automation Analytics & Intelligence

Issue/Introduction

After upgrading to 6.4.2 or later, AAI Alerts are now showing the scheduler time zone instead of the AAI server time zone.

Environment

Release : 6.4.2

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Resolution

This was caused by a feature change due to customer requests that alerts will be reflected in the scheduler's time zone instead of the AAI server's time zone.

 

This feature change was introduced in 6.4.2 and can be overridden to display any time zone you would like at the jobstream level.

 

In order to do so, right click on any jobstream on the analysis tab or monitoring tab and select "Edit Alert Criteria"

Then select the time zone from the drop down box below:

 

This is documented in the link below:

https://docs.automic.com/documentation/webhelp/english/ALL/components/TERMA/latest/AAI%20Guides/Content/AAI_Topics/aai_Jobstream_Alerts_Time_Zone_Settings.htm?Highlight=time%20zone