Virtual service is not starting up

Products

• Service Virtualization

Issue/Introduction

Virtual service is not starting up on our production server

Environment

Release :

Component :

Cause

In the vse.log, we noticed the below error. As the log message says, the user which you are trying to start the VSE does not have permission to write information into/opt/lisa/CA/DevTest/vsBuilderSessions/.

ERROR:

 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
 at com.install4j.runtime.launcher.UnixLauncher.main(Unknown Source)
Caused by: java.io.FileNotFoundException: /opt/lisa/CA/DevTest/vsBuilderSessions/VSE_2013/session_keys.vsk.wal.0 (Permission denied)
 at java.io.RandomAccessFile.open0(Native Method)
 at java.io.RandomAccessFile.open(RandomAccessFile.java:316)
 at java.io.RandomAccessFile.<init>(RandomAccessFile.java:243)
 at org.mapdb.Volume$RandomAccessFileVol.<init>(Volume.java:2694)

Resolution

 Please give full permissions to /opt/lisa/CA/DevTest/vsBuilderSessions/. Delete/rename the vse_2013 folder which is inside the vsBuildersessions and then restart the VSE to resolve this issue.