1. Install JRE and JDK 64-bit
2. Configure Environment Variables to point JRE/JDK 64-bit
JAVA_HOME (this should point to the JDK install location)
JRE_HOME (this should point to the JRE install location)
PATH (append the JRE and JDK install locations and the JRE and JDK install \bin locations)
3. Locate the AMS.properties file in c:\Program Files (x86)\CA\SharedComponents\AMS\TomCat\webapps\AMS\WEB-INF\classes\ Back up this file.
4. In CMD: SC DELETE AMS
5. Go to CMD > C:\Program Files (x86)\CA\SharedComponents\AMS\Tomcat\bin > Create the service by running:
cmd /c service.bat install AMS
6. Start the service.