Issue when creating an Account Template from a Custom (DYN) endpoint

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Article ID: 242585

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Updated On:

Products

CA Identity Suite CA Identity Manager

Issue/Introduction

After deploying a custom endpoint using Connector XPress, the Account Template from Provisioning Manager is created successfully but from the Identity Manager UI the following error is shown in the Identity Manager log file

 

ERROR [im.provisioning] (Thread-136 (HornetQ-client-global-threads-876994094)) java.lang.String cannot be cast to java.util.Collection

Cause

Check if the endpoint is managing email address, for some reason, it can generate this casting error

Environment

Identity Manager 14.x

Resolution

Do the following to fix it:

1. Open the project

2. From Account attributes, remove the email attribute

3. Create the email attribute again

4. Deploy the new connector 

5. Stop Identity Manager service

6. Update the JAR file in the Identity Manager lib

7. Start the Identity Manager service