On operator console two identical administrative users are showing diffrent alarm count

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

On oc console two identical administrative user (all priviledge ,permission etc are same) showing diffrent alarm count . Its like when this two users login into oc using their cerdentials the number of total alarms is showing different for them.

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - ALARM VIEWER

Resolution

OC admin group > edit > checked the drop down and marked all the group selected.

and created a new ACL name test  > with all the privilede > and assign that ACL to user where data was incorrect /showing less alam count .

Now all working fine.