All monthly From Dates for Monthly Periods must be equal

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Error - All monthly From Dates and Monthly Periods must be equal where DataWarehouse flag is checked

The Health Report (Administration > Security and Diagnostics > Health Report > Data Warehouse) is showing a red diamond (Invalid) in Status for the item "Time Slices Setup > Monthly Slices".

Environment

Release : 16.0.2

Component : Clarity Time Slicing

Cause

There are at least two different dates in the From Date in the Monthly Slices.

Resolution

Check Administration > Data Administration > Time Slicing, sort by "Slice Period" and review the Monthly slices that have the Data Warehouse checkbox. Adjust the necessary slices so that there is a single From Date for all of those, then, run the Time Slicing job.

Note: After adjusting one or more Time Slices, it is expected that the Time Slicing job takes longer as these will be completely re-sliced.