After stopping mail_nxd process, the process is started automatically.What is the way to stop the mail_nxd process.
CA Service Desk Manager 17.X
If the mail_nxd process will be stopped from any reason daemon will try to restart it and in the std.log action will be reported
proctor_host 10704 SIGNIFICANT pdm_process.c 936 Stopped: "./java" -XX:+UseG1GC -Djava.net.preferIPv4Stack=false -DAPP_NAME=mail_nxd com.ca.ServicePlus.mailer.PdmMailNxdStartupService
pdm_d_mgr 10356 ERROR daemon_obj.c 2000 Daemon pdm_mail_nxd died: restarting
Comment two lines in file pdm_startup and pdm_startup.tpl from pdfconf folder and restart Service Desk.