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Tracing an alarm from a probe through a robot

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Article ID: 242506

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I did not get an alarm from a probe. I am trying to determine if it left the robot. 

Environment

Release : Any

Component : UIM - robot

Resolution

Moving forward this can be checked via the following:

-set spooler on the systems to:

loglevel=3
logsize=30000

This is where we will actually see the alarms being posted.

May 24 15:59:19:741 [4276] 3 spooler: RREQUEST: post <-1.2.1.1/51338  h=236 d=280 fd=576
May 24 15:59:19:741 [4276] 3 spooler:  head  mtype=100 cmd=post seq=0 addr= subject=alarm pri=4 dev_id=DB36F9CA4B3504211271FF6B2E0F met_id=MDF82FFFB446A7E3F66B70B2393 suppression=y+000000000#012922-suspect_pages prid=sqlserver
May 24 15:59:19:741 [4276] 3 spooler:  data  level=4 subsys=1.1.13.4 message=Profile 012922, instance 1.1.3.2, suspect pages is not ava token=as#database.mssql.suspect_pages_version values=[check=suspect_pages profile=012922 instance=1.1.3.2 version=]
May 24 15:59:19:741 [4276] 3 spooler: post - nimid=FG36661273-00936 from=10.25.194.147/51338
May 24 15:59:19:741 [4276] 3 spooler: Suppressed - probe=sqlserver key=012922-suspect_pages cnt=0 time=0
May 24 15:59:19:741 [4276] 3 spooler: IsIPInList ip=1.2.1.1, list=|1.2.1.1|, found=1
May 24 15:59:19:741 [4276] 3 spooler: splAddSource - override ip 1.2.1.1 with robotip 1.2.1.1
May 24 15:59:19:741 [4276] 2 spooler: post - id=FG36661273-00937 subject=alarm size=703

Also it will show that the message was sent to the upstream hub:

May 24 15:59:21:147 [4292] 2 spooler: FlushMessages - out-queue empty but in-queue contains 1 records - switch queues 
May 24 15:59:21:149 [4292] 3 spooler: FlushMessages - out-queue is empty - done
May 24 15:59:21:149 [4292] 1 spooler: FlushMessages -    1 messages sent to <primary_hub_IP>:48001

Additional Information

You may also want to set the alarming probe to loglevel=5 to capture the alarm there as well.