During image deployment, and at the process where the machine is joined to the domain, the process fails and the following error is seen on the task:
GeneralException occured 'Failed to get Deployment Solution agent', return code 0, system error 'The object is not loaded (0x80043100)'
This is an intermittent issue. Running the imaging job again always seems to resolve the issue.
The PECTAgent logs show the following:
Description:
Failed to create object 'Altiris.DeploymentSolutionAgent', agent is stopping. This is normal, agent will not create any requested objects while stopping
Description:
_com_error exception: 0x80043100 Agent 'Altiris.DeploymentSolutionAgent' is not loaded
Description:
DS Task: 'Unknown' task failed, failed to initialize the task handler. GeneralException occured 'Failed to get Deployment Solution agent', return code 0, system error 'The object is not loaded (0x80043100)', location 'DeploymentSolutionAgent_Task.cpp:112'
Description:
[10:IN: 61C -> 0, RECV: 34E28419] Failed to resolve target address '<NS server>.com:443' from list '<NS server>.com:443', the address will be ignored, error: No such host is known (11001)
The DSTask logs show the following:
[2022/05/16 09:48:28.957 1656:1600 <TRC>] ..\common\system\AnswerFile.cpp@748 Error getting=@Domain
[2022/05/16 09:48:28.973 1656:1600 <TRC>] ..\common\system\AnswerFile.cpp@836 Error getting=@identification
[2022/05/16 09:48:28.973 1656:1600 <TRC>] ..\common\system\AnswerFile.cpp@902 Error getting=@domainou
[2022/05/16 09:48:28.973 1656:1600 <TRC>] ..\common\system\AnswerFile.cpp@1000 Error getting @joinPassword
[2022/05/16 09:48:28.973 1656:1600 <TRC>] ..\common\system\AnswerFile.cpp@1011 Error getting @joinPassword
ITMS 8.6 RU2
DS 8.6 RU2
In this case the VPN pipe was being saturated at the time the machine was trying to join the domain and this appears to have been causing Active Directory issues.
179201 DS 8.x Automation Logs