It was noticed that one Site Server was not working as expected. No client machines were able to register to it. The site server appeared as available under Settings>Notification Server>Site Server Settings>Site Servers but 0 clients registered.
When the "Altiris Client Task Data Loader" service was restarted on that Site Server, the following error message appeared on the agent logs:
Task Status Reporting thread failed.
The directory name E:\Altiris\Altiris Agent\Client Task Server is invalid.
[System.ArgumentException @ System]
at System.IO.FileSystemWatcher.set_Path(String value)
at Altiris.DotNetLib.Configuration.BaseXmlConfigurationObject.InitWatcher()
at Altiris.DotNetLib.Configuration.BaseXmlConfigurationObject..ctor(Boolean useDefaultFilePath, String filePath, Boolean enableFileWatcher)
at Altiris.TaskManagement.Common.Configuration.TaskServerConfiguration..ctor(String filePath, Boolean enableFileWatcher)
at Altiris.ClientTask.Server.Communication.NotificationServerWebConnection..ctor()
at Altiris.ClientTask.Server.Data.RemoteClientTaskReporting.WorkingThreadProc()
Exception logged from:
at Altiris.DotNetLib.Logging.AtrsLog.ExceptionMessage(String message, Exception exception)
at Altiris.ClientTask.Server.Logging.NSAgentLog.ReportMessage(Severity severity, String moduleName, String source, Exception exception, String message, Object[] arguments)
at Altiris.ClientTask.Server.Data.RemoteClientTaskReporting.WorkingThreadProc()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
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Date: 5/24/2022 12:15:11 PM, Tick Count: 160674828 (1.20:37:54.8280000), Size: 1.78 KB
Process: AtrsHost.exe (2864), Thread ID: 5288, Module: AtrsHost.exe
Priority: 1, Source: RemoteClientTaskReporting
ITMS 8.x
Wrong reference path for the Client Task Server under "HKLM>Software>Altiris>eXpress>TaskServerSetup>InstallDir" key