SPC-OCC-10242 error seen when opening the Spectrum OneClick Universe Topology

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Article ID: 242345

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Updated On:

Products

CA Spectrum

Issue/Introduction

SPC-OCC-10242 error seen when opening the Spectrum OneClick Universe Topology:

Cause

There is an xml error in the oneclick508-load-balancer-container-iconbase-config.xml file which is located in the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/topo/config directory on the Spectrum OneClick system

Environment

Release : 21.2.x

Component : Spectrum OneClick

Resolution

To resolve this error:

- Edit the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/topo/config/oneclick508-load-balancer-container-iconbase-config.xml file.

- Look for the following around line 75:

<width>179/width>

- Change the following line to read as follows:

<width>179</width>

- Save the change

- Log out and then back into OneClick to verify the error is resolved.

Additional Information

NOTE: When editing a text file on the Sp[ectroSERVER, be sure to use a plain ascii text editor like notepad or vi to ensure not control characters are save tot he file or no file extensions like doc or rtf or txt are added when saving the file.

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