Not able to launch launch JAWS (1 of 2) ERROR [ApplicationControllerService] Could not clean report criterias : com.termalabs.common.MissingJobException: No such job: UUID[8a6480d25187665101518d19c7f94efb] at

Products

• Automic Automation Intelligence

Issue/Introduction

Unable to access AAI thick client and the jaws.log shows:

 ERROR [ApplicationControllerService] Could not clean report criterias : com.termalabs.common.MissingJobException: No such job: UUID[8a6480d25187665101518d19c7f94efb]
    at com.termalabs.server.cache.SchedulerVendorImpl.getJobById(SchedulerVendorImpl.java:1454)
    ... 3 skipped
    at java.lang.reflect.Method.invoke(Method.java:498)
    at com.google.inject.internal.DelegatingInvocationHandler.invoke(DelegatingInvocationHandler.java:50)
    at com.sun.proxy.$Proxy87.getJobById(Unknown Source)
    at com.termalabs.server.cache.JobStreamVendorImpl.filterAndAttachCachedJSJs(JobStreamVendorImpl.java:489)
    at com.termalabs.server.cache.JobStreamVendorImpl.initializeJobStream(JobStreamVendorImpl.java:455)
    at com.termalabs.server.cache.JobStreamVendorImpl.createJobStreamsMap(JobStreamVendorImpl.java:411)
    at com.termalabs.server.cache.JobStreamVendorImpl.createJobStreamsMapIfNeeded(JobStreamVendorImpl.java:308)
    at com.termalabs.server.cache.JobStreamVendorImpl.getJobStream(JobStreamVendorImpl.java:693)
    at com.termalabs.server.cache.JobStreamVendorImpl.existsJobStream(JobStreamVendorImpl.java:567)
    at com.termalabs.server.cache.ReportCriteriaVendorImpl$ReportCriteriaTester.jobStreamExists(ReportCriteriaVendorImpl.java:209)
    at com.termalabs.common.reporting.TargetJobReportCriteriaValidator.validateCriteria(TargetJobReportCriteriaValidator.java:43)
    at com.termalabs.server.cache.ReportCriteriaVendorImpl.validateReportCriteriaReferences(ReportCriteriaVendorImpl.java:330)
    at com.termalabs.server.cache.ReportCriteriaVendorImpl.validateReportCriteriaReferences(ReportCriteriaVendorImpl.java:261)
    at com.termalabs.server.cache.ReportCriteriaVendorImpl.validateReportCriteriaReferences(ReportCriteriaVendorImpl.java:173)
    at com.termalabs.server.system.ApplicationControllerService.cleanUpReportCriterias(ApplicationControllerService.java:323)
    at com.termalabs.server.system.ApplicationControllerService$1.run(ApplicationControllerService.java:144)
    at java.lang.Thread.run(Thread.java:750)

 

Environment

Release : 6.4.2-2

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Resolution

We resolved this by deleting all report definitions from the "reportcriteria" table, there were only 6 records in that table.

Below is the query we used to resolve this:

delete from jaws.reportcriteria;

commit;

There was a deleted job references within one of the reports that was blocking AAI from fully initializing.