Customer is in the process of migrating its AS/400 servers to IBM Cloud. To address an issue, the host running CA 2E was upgraded to V7R3M0 as suggested by IBM and we need to test the software in the cloned server.
They were planning to request a temp licenses but when they tried to launch CA 2E, they encountered the error message shown below. They are not able to access their 2E model.
Please advice. Thanks,
Additional Message Information
Message ID . . . . . . : Y2E0035 Severity . . . . . . . : 30
Message type . . . . . : Diagnostic
Date sent . . . . . . : 23/05/22 Time sent . . . . . . : 09:37:05
Message . . . . : Cannot edit a null model Y2SYMDL
CAUSE: Y2SYMDL is a null model and should not be edited (Data area
YNLLMDLRFA holds the name of the null model). RECOVERY: Change your library
list to use a different model. New models can be created with the YCRTMDLLIB
Failed due to an authorization
Processing in model environment AIRS400R1M failed due to an authorization.