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Connect multiple SQL DBs to one 12.1 Web Viewer Server

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Article ID: 242261

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

  • I currently have a Web Viewer v12 setup with one Database connected. We would like to connect it to an additional SQL DB. Can I have two separate DBs connected to a single server, or do I need to separate Web Viewer Servers?
  • And what utility can I use to display the current DB configuration?

Environment

Release : 12.1

Component : OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

No, Web Viewer can only point to one database at a time. On the other hand, you can point multiple Web Viewers to a single, external database, though that is not recommended. You might also point separate 12.1 Web Viewers, each to their own database on a single database server. 

The configtool utility that is provided with Web Viewer can be used to show you what your current settings are (including database) without changing any of them. You may also use the same utility to test the database connection. If Web Viewer is on a Windows server, you would find the Configtool in the  C:\Program Files\CA\CA_OM_Web_Viewer\util folder.