We setup a new server and installed UIM v20.4 in order to move everything over and get up to date as the installation from 8.40 to 8.51 was giving us issues at every stage of install/upgrade attempts. Now, we've got a new UIM/Nimsoft install on a new "domain" which appears to be functioning as intended. Linked to a new SQL database without issue. During the install on the new server, it detected that Nimsoft was already on the network, but we did a full install anyway rather than just the robot. Now we need to link the two domains. Same network, same subnet, same firewall settings, not seeing any blocks.
The documentation only mentions multiple domains 6 times in the 1126-page document, and apparently, they should have seen each other during the installation. That appears to have happened to some extent, but they're not showing up in either UIM manager. Is there any way to link them in a more manual way?
Release : 20.4
Component : UIM - HUB
We hope this clarifies what is possible. Since 'linking' domains is not currently tested nor supported 'out of the box', this article described some alternatives you might decide to employ.
If you decide to configure 'cross-domain forwarding' of QOS/alarms from one UIM domain to another, and you run into any issues, please open a case/contact support.
Please also refer to:
Can two different UIM domain instances interact with each other?