Migration Xpress does not save the Source Environment information

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Article ID: 242204

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Updated On:

Products

CA Identity Manager

Issue/Introduction

After entering all information from the Source and Target Environments, when clicking Done an error message is displayed

"You have some uncompleted steps, redirecting back to previous steps"

 

Cause

Usually, this problem occurs when the user ran the mx_ui.cmd or mx_ui.sh from the bin folder of the <Migration_Xpress_download_directory>

 

From the <Migration_Xpress_download_directory>\bin\log\app.log file there is the following error message:

ERROR io.undertow.servlet.api.LoggingExceptionHandler.80 [XNIO-2 task-8] UT005023: Exception handling request to /analyzer/envxml/load
org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.Exception: Failed to load the RolesDef XML: Failed to export the IM RolesDef XML: Failed to save the RolesDef XML into a file on the server's disk: data/RoleDefinitions-cache-SOURCE.xml (No such file or directory)

Caused by: java.lang.Exception: Failed to load the RolesDef XML: Failed to export the IM RolesDef XML: Failed to save the RolesDef XML into a file on the server's disk: data/RoleDefinitions-cache-SOURCE.xml (No such file or directory)

Environment

Identity Manager 14.4

Resolution

The mx_ui.cmd must be run from the migration-xpress root as described in the documentation

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-4/virtual-appliance/Migrating-Virtual-Appliance/Standalone-or-Virtual-Appliance-Migration-Using-Migration-Xpress/Migration-Process-Workflow/Deploy-Migration-Xpress.html

 

Windows: <Migration_Xpress_download_directory>bin\mx_ui.cmd
Linux: <Migration_Xpress_download_directory>./bin/mx_ui.sh

Additional Information

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-4/virtual-appliance/Migrating-Virtual-Appliance/Standalone-or-Virtual-Appliance-Migration-Using-Migration-Xpress/Migration-Process-Workflow/Deploy-Migration-Xpress.html