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Reporter Server appears not connected when SSL is enabled

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Article ID: 242158

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Reporter node appears "not connected" on the univiewer console node view after SSL has been enabled.

Univiewer is SSL enabled
Reporter server is also SSL enabled

When editing the node settings through Univiewer Console and then activating the SSL checkbox + save and close, the Reporter node becomes connected.

But this configuration change is not persistent and it clears again and Reporter node is again in status Not Connected.

Environment

Release : 6.x

Component : Univiewer Console

Cause

Defect in Univiewer Console algorithm for checking Reporter's status.

Resolution

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Univiewer Console
Dollar Universe 6.10.101 - Planned Release End of June 2022