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vPCA Upgrades and Scheduling

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Article ID: 242119

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Updated On:

Products

AppNeta

Issue/Introduction

Quarterly Appneta releases vPCA upgrades for on-premise customers. These upgrades are manually applied by the vPCA Ops team during a scheduled 4 hour window. The upgrade package is downloaded to the appliance securely and the upgrade takes place by having the vPCA Ops team access the vPCA through a secure tunnel and proxy server. Releases can be found on the Appneta release notes page under 'AppNeta On-Prem' https://docs.appneta.com/release-notes.html#Release-Notes

Environment

Appneta On-Premise (vPCA) 

Resolution

Customers can reach out to support by creating a support case and request scheduling a vPCA upgrade. vPCA Ops team will respond with available dates and a maintenance window will be scheduled.