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TCP Connection errors sending logs from Palo Alto to SpanVA

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Article ID: 242085

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Updated On:

Products

CASB Audit

Issue/Introduction

Palo Alto logs are showing errors making a connection to SpanVA

Environment

Release : 1

Component : Default-Sym

Cause

TCP connection errors

Resolution

Set the log transfer from Palo Alto to use UDP. SpanVA uses UDP to gather the logs which does not require a connection