Cannot login using Chrome if screen resolution is too high

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Article ID: 242062

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Updated On:

Products

Security Analytics Security Analytics - VA

Issue/Introduction

The users are able to enter their username and password to login but if they are using Chrome for their browser, they may not be able to login.  This occurs if the resolution of the window or monitor is too high.  

Environment

Release : 8.2.5-55424

Resolution

This is fixed in the version 8.2.6 and greater. The workaround is to use a different browser like Firefox or Safari or to set the resolution to 100%.