Running the stats command as below with an error
The specified server is not currently running
When you grep for the process it will show services as up and running
ps -ef |grep policysrv
smusern 2474 2472 0 Mar08 ? 01:00:49 smpolicysrv
Policy server: 12.8.06
Issue will happen if the pipes files in "/tmp" directory might either be missing or lingering from multiple processes. So, Please restart the policy server process which will create new file pipe files in /tmp folder.