PAM CPU is affected when running streams with REST consumption

book

Article ID: 242014

calendar_today

Updated On:

Products

CA Process Automation Base

Issue/Introduction

At this moment we present affectation in the PAM application due to the fact that when running some flows with REST consumption, these are completed correctly but when finished, the CPU of the servers is affected since it remains at 99% regardless of whether the process already has finished.

Cause

We discovered they were on an older service pack level.  Recommended they upgrade to the latest release.

Environment

Release : 4.3

Component : Process Automation

Resolution

They updated the version of CA PAM, and also created a new node in which they are only serving the flows that are started from schedules.

With these changes the resources have stabilized and at the moment they have not been alerted again.

Attachments