Not getting alarms in Spectrum via the spectrumgtw with a good configuration

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

spectrumgtw probe is configured properly with UIM integration configured in Spectrum OneClick and am able to test connection in both directions in the probe configuration.

The following will be seen in the ../Nimsoft/probes/gateway/spectrumgtw/logs/alarm.log file:

2022-05-18 11:23:16,880 INFO SpectrumGtwScheduler_Worker-1: [SpectrumAlarmConsumer] [getCreatedAlarms] - getCreatedAlarms size: 0
2022-05-18 11:23:16,882 INFO SpectrumGtwScheduler_Worker-1: [SpectrumAlarmConsumer] [getUpdatedAlarms] - getUpdatedAlarms size: 0
2022-05-18 11:23:17,718 INFO SpectrumGtwScheduler_Worker-1: [UimAlarmConsumer] [getCreatedAlarms] - created alarms size: 0
2022-05-18 11:23:18,454 INFO SpectrumGtwScheduler_Worker-1: [UimAlarmConsumer] [getClosedAlarms] - closed alarms size 0
2022-05-18 11:23:18,455 INFO SpectrumGtwScheduler_Worker-1: [UimAlarmConsumer] [getClosedAlarms] -  alarm ids:

Environment

Release : Any
Component : UIM - SPECTRUMGTW

Resolution

Turn on Nis bridge in the nas configuration:

Additional Information

The spectrumgtw probe communicates with the ems probe to get alarm data. ems gets it alarm data from the UIM database. If Nis bridge is turned off than you will get 0 alarm making their way to Spectrum.