Symantec VIP Enterprise Gateway Radius Validation servers may not come out of Automatic Business Continuity Mode when the cloud connection is restored.
The VIP Radius may have issues handling the first request coming from the SASMonitor (Health Check Service) after the Radius Validation service comes out of Business Continuity Mode. Due to this issue the Radius reverts back to the BC mode.
VIP Radius with Automatic Business Continuity Mode enabled on Enterprise Gateway 9.9.2 or earlier.
Broadcom development has created hotfix BRCMVIP-364 (attached) to resolve this issue for VIP Enterprise Gateway version 9.9.2