AXA - APM integration in DX 21.3 - does not appear to work

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Article ID: 241943

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Updated On:

Products

DX Application Performance Management

Issue/Introduction

could you please confirm that the integration between on-prem v21.3 AXA and on-prem APM21.3 is supported and working fine in general? (they run on the same dx-platform).

If it supported, which APM Setup should we use/configure in AXA? There is no option for v21.3, only for SaaS and 11.1.0. but those options don’t work. 

Both AXA and APM are working fine. the transaction session is displayed correctly in APM and the transaction for the same session is displayed correctly in AXA as well, but the APM Isolation View in the AXA Sessions Details page is missing.

 

Environment

Release : 21.3

Component : Integration with APM

Resolution

the integration is not automated and to complete the integration you need to follow the steps detailed in the documentation here

When selecting the APM config version choose SaaS 

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=XgGSkxEoD3qdm5dzHsA+pA==

Also ensure that the following properties are set in the bundle.properties for the browser agent extension of the APM Agent

introscope.agent.browseragent.response.decoration.enabled=true
introscope.agent.browseragent.response.decoration.apmData.enabled=true
introscope.agent.browseragent.autoInjectionEnabled=true
introscope.agent.browseragent.corguid.enabled=true

The integration should them be visible in the AXA session view

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