Release : 11.5, 11.6, 11.7
Component : Automation Point
Here are the steps required to generate the Diagnostic report for Automation Point:
After it finishes, you will see a pop-up window where it shows the directory where the output zip file(apDiag.zip) is stored. This apDiag.zip will be attached to the support case for further investigation.
NOTE: Before generating the Diagnostic report please check the Error Tracing Level in Configuration manager. Default one is 2, in most cases will be better to set it to 5.