Error when installing MDM profile: Profile installation failed
Article ID: 241813
Updated On:
Products
IT Management Suite
Issue/Introduction
The customer is getting the following message after creating his MDM certificate.
Profile installation failed.
A secure connection to the server "https://mymdmserver.sgn.mydomain.net/scep" cannot be made.
He updated server, intermediate and APNS certificate and created the enroll link as described on our documentation.
Environment
ITMS 8.6 RU2
Resolution
They have an invalid server certificate. Make sure the correct server name is used.
In this example:
Certificate was issued for https://mymdmserver.
But the server URL is https://mymdmserver.sgn.mydomain.net/
The customer changed the certificate with the right MDM server name.
Additional Information
Main documentation on MDM can be found here:
About Modern Device Management
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