Error when installing MDM profile: "Profile installation failed"

Products

• IT Management Suite

Issue/Introduction

Getting the following message after creating the MDM certificate:

Profile installation failed.

A secure connection to the server "https://<mymdmserver.sgn.mydomain>.net/scep" cannot be made.

Updated server, intermediate and APNS certificate and created the enroll link as described in Broadcom's documentation (see below).

Environment

ITMS 8.6 RU2

Cause

There was an invalid server certificate. 

Resolution

Make sure the correct server name is used.

In this example:

Certificate was issued for https://<mymdmserver.mydomain>.net/

But the server URL is https://<mymdmserver.sgn.mydomain>.net/

 

Changed the certificate with the right MDM server name.

Additional Information

About Modern Device Management

Setting up MDM for macOS