Comments missing in "Approve" tab of Identity Portal Interface

book

Article ID: 241768

calendar_today

Updated On:

Products

CA Identity Suite

Issue/Introduction

In a certification campaign, if a reviewer adds a comment to a link being certified and then rejects the link, then the comment does not show in the screens of the secondary approval process.  

 

Environment

Release : 14.4

Component : SIGMA-Identity Suite

Resolution

The purpose of the IP comments are the following.

1. You can add a comment when rejecting an item.

2. You can add comment when you reassign an item.

 

So the second reviewer/approver can see the Item details like previous owner and the comments in the reassign section. You can see the below screenshot.

https://rally1.rallydev.com/slm/attachment/636785322745/image.png

 

The IG comments functionality is not implemented in the IP.  If customer requires a comment functionality like IG, you need to raise a enhancement request for it.