Unable to access Enforce Login and Symantec DLP Incident Persister Service and Symantec DLP Detection Server Controller Service will not start.
Tomcat localhost log shows errors:
SEVERE [com.vontu.config.enforce.EnforceSpringConfiguration] Exception accessing Enforce KeyStore at location [file path to location of keystore]/enforce_keystore.jks
com.vontu.security.KeyStorehouseException: Unable to ignite cryptographic keys.com.vontu.security.KeyStorehouseException: Unable to ignite cryptographic keys.
Caused by: java.io.IOException: Keystore was tampered with, or password was incorrect
Caused by: java.security.UnrecoverableKeyException: Password verification failed
... 166 more
java.security.UnrecoverableKeyException: Password verification failedjava.security.UnrecoverableKeyException: Password verification failed
Remove the enforce_keystore.jks file from the keystore directory, restart the Symantec DLP Manager service. The file will be recreated.
Verify you are able to access the login screen, and restart the Symantec DLP Incident Persister service and Symantec DLP Detection Server Controller service.
Login to the Enforce console and make sure you are able to access incidents and snapshot data is legible.