Unable to access Enforce Login and Symantec DLP Incident Persister Service and Symantec DLP Detection Server Controller Service will not start.
Tomcat localhost log shows errors:
SEVERE [com.vontu.config.enforce.EnforceSpringConfiguration] Exception accessing Enforce KeyStore at location [file path to location of keystore]/enforce_keystore.jks
Cause:
com.vontu.security.KeyStorehouseException: Unable to ignite cryptographic keys.com.vontu.security.KeyStorehouseException: Unable to ignite cryptographic keys.
Caused by: java.io.IOException: Keystore was tampered with, or password was incorrect
Caused by: java.security.UnrecoverableKeyException: Password verification failed
at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:783)
... 166 more
java.security.UnrecoverableKeyException: Password verification failedjava.security.UnrecoverableKeyException: Password verification failed
If you do have a DLP CDS, open a case with Support and reference this article.