Ran the setup.exe from R12 DVD\modules\EEM and it fails with error:
"Failed to take backup of existing application"
Noticed the below error message in the file “eiam-install” under Windows Temp directory:
ERROR iGateway – iGateway service shutdown returned 2
FATAL iGateway – Failed to stop iGateway server. iGateway stop returned 2
FATAL BackupAction – Exception occurred during backup
java.lang.Exception: Failed to stop iGateway server
Release : R12.0
Component : WA AE/AUTOSYS RELATED EEM
Installer wants to stop the service itself though the service was in stopped state.
Start the EEM Services and then run the setup.exe